IMPORTANT – PLEASE READ CAREFULLY

You must read this privacy policy carefully and we recommend that you print and retain a copy for your future reference.
By accessing, browsing or otherwise using this Website, you confirm that you have read and understood this privacy policy.
If you do not want your data to be used as set out in this privacy policy, you should not use this Website.

The Linepost Company Ltd is committed to respecting the privacy rights of visitors to its website. This privacy policy explains how we collect, store and use personal information about you when you browse, shop or otherwise provide your personal data to us at www.linepost.co.uk (the “Website”). It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data. This policy applied regardless of how the Website is accessed and will cover any technologies or devices by which The Linepost Company Ltd make the Website available to you.

Who we are
The Linepost Company Ltd is a company registered in England and Wales whose registered office is at:
Forge Industrial Estate, Maesteg, Mid Glamorgan, CF34 OAH, United Kingdom.

We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003, as updated from time to time, and other applicable privacy laws.

If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by any of the following means:

When contacting us, please remember to quote your name and contact details along with any Linepost Ltd account number or correspondence reference you may have.

The personal data we collect about you
When you make purchases from The Linepost Company Ltd we may collect the following personal data about you:

  • Your name
  • Your billing and delivery postal addresses, phone no and e-mail details
  • Your user name and password (If you have registered with us)
  • Your payment card details

How we may store and use your information
The Linepost Company Ltd may collect, store and process your personal data in order:

  • To make this Website available to you and to provide you with content which is tailored to your individual tastes;
  • To maintain any registered account that you hold with us;
  • With your agreement, to contact you (including by SMS and e-mail) about promotional offers and products and services which we think may interest you;
  • For customer satisfaction and market research purposes;
  • To provide our goods and services to you and for associated purposes, including verifying your identity;
  • For research, analysis, testing, monitoring, risk management and administrative purposes; and
  • For any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).

We also process your payment card details in order to complete any purchase that you make through this Website and, in certain instances, disclose your personal data to third party credit reference agencies to perform credit checks against you. In addition, we may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details that we collect for these purposes.

We will not disclose, sell or rent your personal data to any third party, save for any disclosures of your personal data detailed in this policy.

In the event that a third party acquires all or part of our business and/or assets, we may disclose your personal data to that third party in connection with the acquisition. Furthermore, we reserve the right to disclose your personal data to third parties as part of any business or asset sale carried out because The Linepost Company Ltd has gone into insolvency or any similar situation, but only where lawful and compliant  with the Data Protection Act 1998, as amended from time to time. We may also disclose your personal data where necessary to comply with applicable law or an order of a governmental or law enforcement body.

Personalised banner advertising
If you browse this Website you may receive personalised banner advertisements whilst browsing other reputable websites. We are committed to providing you with information on products and offers which are relevant to you. Any banner advertisements you receive will relate to products which have been viewed whilst browsing this Website on your computer or other device. This service is provided by The Linepost Company Ltd via a reputable third party specialist provider, through the use of ‘cookies’ placed on your computer or other device (see further information on the use of cookies in the section below). Cookies can be removed or disabled altogether – see below for further information.

Targeted updates and marketing
If you have agreed that we can contact you for marketing purposes we may send you emails and other communications relating to products and services which we think will be of interest and relevance to you as an individual. We do this by monitoring the browsing and shopping habits of customers and providing them with information on products they have viewed and related products.

COOKIE POLICY

What are cookies?
This website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable to you shop with us online. Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere.

Information collected

Some cookies collect information about browsing and purchasing behaviour by people who access this website via the same computer or device. This includes information about pages viewed, products purchased and the customer journey around a website. We do not, however, use cookies to collect or record information on users’ name, address or other contact details.

Who sets the cookies and what are they used for?
The cookies stored on your computer or other device when you access this website are set by The Linepost Company to enable customers to a make purchases on our website.

The main purposes for which cookies are used are:-

  1. For technical purposes essential to effective operation of website, particularly in relation to on-line transactions.
  2. To drive The Linepost Company ltd marketing, particularly banner advertisements and targeted updates
  3. To enable The Linepost Company ltd to collect information about the browsing and shopping habits and activities of customers, including to monitor the success of campaigns, competitions etc.

How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:-

For Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet Options”
2. Click on the “privacy” tab
3. Select the setting the appropriate setting

For Mozilla firefox:
1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:
1. Choose the menu Files”> “Preferences”
2 Privacy

What happens if I disable cookies?
This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable 3rd party cookies you will not be prevented from making purchases on this site. If you disable all cookies you will be unable to complete a purchase on this site.

SECURITY

We use Internet standard encryption technology (“SSL” or “Secure Socket Layer” technology) to encode personal data that you send to us when placing an order through the Website. To check that you are in a secure area of the Website before sending personal data to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key

However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure.  Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:

  • Keep your account passwords private. Remember, anybody who knows your password may access your account.
  • When creating a password, use at least 8 characters. A combination of letters and numbers is best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password. You can do this by going to ‘My Account’ and clicking ‘Change name, email or password’,
  • Avoid using the same password for multiple online accounts.

Spoof/false emails
We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from linepost.co.uk asking you to do so, please ignore it and do not respond.

Your rights
You have the following rights:

  • The right to ask what personal data that we hold about you at any time
  • The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and
  • The right to opt out of any marketing communications that we may send you.

If you wish to exercise any of the above rights, please contact us using the contact details specified above.  However, if you wish to unsubscribe from e-mail marketing communications that we send you, you can most easily do this by clicking on the unsubscribe link at the bottom of any e-mail newsletter we have sent to you.

Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Updates to this policy
This privacy policy was last updated in August 2015.